- Delivery by Chronopost : 7 € In metropolitan France , including Corsica and Monaco This service allows a delivery at the latest within 3 working days from the date of order.
- Delivery by courier*Top Chrono: 60 € The courier delivery is only possible for the following departments: Paris, 92, 93, 94, 95 This service enables a delivery the same day for orders placed before 11 am, or the next morning to an order placed after 11am.
- Delivery by Fedex: 20 € Fedex delivery is possible for the following countries: Germany, Belgium, - Spain, Italy, Luxembourg, Netherlands, United Kingdom This service allows a delivery at the latest within 3 days and 5 days from the date of order.
To return please contact our customer service at the following address firstname.lastname@example.org or number (no surcharge) + 33 (0) 1 47 48 80 81 from Monday to Friday from 10:00 to 19:00 and Saturday from 10 am 17:00.
For any size problem, the jewelry can be exchanged for free.
Returns are at the customer's expense, in their original condition and complete, within 14 days from the day the client informed Christofle of its decision.
Subject to compliance with the deadline and conditions mentioned above and after, where applicable, from receipt of the goods returned by the customer, Christofle will refund the full amount paid by the customer, including the cost of delivery in 14 days.
Returned products Christofle incomplete, altered, damaged and / or soiled by the client will not be refunded.
Please note that Christofle will not be be able to take back engraved objects.